Once your order is placed, you’ll receive an email with a tracking link. Look for it in your mailbox and be sure to add “emmessnutra.com” to your email address book. If need assistance, please call +92-311-11-66-377 or email us at info@emmessnutra.com.

Once you place your order from our website. you will receive an automated SMS from our system along with a verification link. You need to click on that link in order to verify your order. if the provided link is not working or responding you can call our customer care at +92-311-11-66-377 or write an email to us at info@emmessnutra.com.

Any product may be returned within 10 days of purchase if the packing is not opened. If you have opened the packing and are not satisfied with it, please call +92-317-888-0465 and the customer care agent will guide you accordingly, You can select from below options for returning your product/s.

You can directly return your product/s directly to 227 RB Kararwala, Faisalabad, once we receive your products at EmmEss we will return your amount to your Bank Account / Easy Paisa / Jazz Cash.

Our partner courier will pick it up from your delivery address. Once we receive your products at EmmEss, We will deduct Rs 200 from your order amount and return the rest to your Bank Account / Easy Paisa / Jazz Cash. If you suspect your product has been tampered with, please be sure to keep the original product and product packaging if possible. We’ll provide instructions on how to send the product back.

If you purchased EmmEss products online on another website, please follow the instruction on that site for returns and refund. If you purchased EmmEss products at one of our retailer partners, please return the item to that store according to their return and refund policy.